Calling all customer service professionals! Complete a Certificate III in Hospitality Traineeship with Novotel Perth on Murray Street! ABOUT THE BUSINESSNovotel Perth Murray Street represents one of Accor’s most exciting and notable brands. Set in the vibrant cultural and business district of Perth CBD, 4½ star Novotel Perth Murray Street is an excellent choice for every imaginable kind of travel in Western Australia. ABOUT THE TRAINEESHIPThis is a fantastic opportunity to earn while you learn as the successful candidate will be enrolled to complete a Certificate III in Hospitality supported by the employer and a Registered Training Organisation (RTO). What would your day look like?Craft personalized experiences for guests throughout the hotel.Roll out the red carpet for their cherished regulars.Master the art of precise guest account management.Ace guest queries with speed and finesse.Transform complaints into compliments with a positive vibe.Juggle with ease, liaising between departments for seamless guest experiences. Who are we looking for?Previous Front Office experience? That's a plus!Answer phones like a pro and serve up exceptional customer service.Communication skills so sharp, they could cut through steel.Warm, friendly vibes with a can-do attitude - you're a team player!Grooming game strong, because first impressions matter.Tech-savvy with a sprinkle of Opera PMS wizardry.Flexibility is your middle name - early mornings, evenings, weekends, public holidays, bring it on!Responsible Service of Alcohol (RSA)Driver's license (Desirable) If this sounds like you, APPLY NOW! Submit a copy of your most recent cover letter and resume. Location: Perth, CBDWork Type: TraineeshipApplications: Shortlisting will commence immediately For any queries, please contact careersupport@cciwa.com. AUDAustralia - WAPerthCBD, Inner & Western SuburbsPerth6000